Frequently Asked Questions

Everything you need to know about our premium electronic accessories and services.

What is the typical delivery timeframe for my order?

Most orders are processed within 24 hours and typically arrive within 3-5 business days depending on your location and chosen shipping method.

Do Vaku Luxos products come with a warranty?

Yes, all our premium electronic accessories come with a standard 6-month limited warranty covering manufacturing defects to ensure your peace of mind.

What is your return policy if I am not satisfied?

We offer a 7-day hassle-free return policy for unused products in their original packaging. Please contact our support team to initiate a return request.

Are your charging cables and adapters certified for safety?

Absolutely. All Vaku Luxos charging solutions undergo rigorous testing and carry necessary certifications like CE, FCC, and RoHS to ensure device safety.

Which payment methods do you accept?

We accept a wide range of secure payment options including all major Credit/Debit cards, UPI, Net Banking, and popular digital wallets.

How can I track the status of my shipment?

Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package's journey in real-time.